Home » Posts tagged "VRBO"

Why Is Santa Monica Allowing Homeaway Etc To Break The Law?

I came across the story below, of a vacation rental operator being convicted of operating an illegal VR business in Santa Monica and got to wondering how this breaks down into the “them and us” of big vacation rental business and small vacation rental business. Mr Shatford, the VR operator in question, was operating four VR’s and was, quite rightly, prosecuted and convicted. My question to the Santa Monica task force...
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Vacation Rental Marketing – Social Media – What’s The Point?

By Alan Egan   What’s the point of social media when it comes to vacation rentals? There are many ways of approaching a social media campaign. Some could be seen as right and some could be seen as wrong. You could look at it as black and white. Maybe it’s greyer than that. After all it is, or can be, a grey area. I was at the vacation rental managers...
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Now Homeaway Want To Use YOUR Personal Facebook Posts

By Alan Egan   Oh my word. Homeaway now want access to YOUR Facebook posts (and in fact any social media posts on any platform) – and they want the right to use those posts in any way that they see fit! While looking through Homeaway’s new terms and conditions I came across a section entitled “Social Media or Third-Party Websites.” (see section 10 of https://www.homeaway.com/info/about-us/legal/terms-conditions If the Site offers a...
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Homeaway – A Look At The New Changes

By Alan Egan   As of yesterday Homeaway announced new changes regarding their subscription charges. In summary they will do away with tiered listings as of the 11th of July and replace them with just two subscription packages. Confusingly they call these two options “One annual subscription” Here’s what they have to say… “The new annual subscription will be offered at a flat rate of $349 for subscriptions with online booking...
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Homeaway – Owners and Managers MUST Use Online Booking And HA Payments

By Alan Egan   The New HomeAway Terms and Conditions State that All Listings Created or Renewed After May 1, 2016 Must Use Online Booking and Must Use the HomeAway Checkout to Finalize Bookings Take a look at the HomeAway Terms and Conditions in effect on April 28, 2016 –   “23.    Member Eligibility; Accuracy of Information; Listing Practice Requirements.   Our services may only be used by members who...
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Homeaway Drop Tiered Subscriptions

By Alan Egan   Today Homeaway announced that it will be dropping tiered subscriptions from the 11th of July this year. Here’s the official announcement They went on to say, In a section marked “How does this affect me?” (meaning owners and managers) they said this, So, how does it work? They had this to say about Pay per bookings, The traveller “service” fee remains unchanged, as does best match....
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Homeaway – Walled Gardens – And So It Begins

By Alan Egan   An unhappy vacation rental owner from Australia wrote to me at the weekend regarding changes being implemented by Stayz.com.au – The Australian arm of Homeaway. The company (Stayz) have issued the following statement to owners using the platform… The key points are, [pullquote align=”full” cite=”” link=”” color=”” class=”” size=””]You will now manage all of your communications with guests via your owners admin system.[/pullquote] [pullquote align=”full” cite=””...
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How To Get Your Money Back From Homeaway And VRBO

By Alan Egan   As everyone knows, Homeaway and VRBO bookings have dropped off a cliff in recent months and owners and managers across the globe are up in arms about what’s been going on in Austin. Many, many owners feel that they have been ripped off as lots have paid for very expensive tiered subscription packages only to have seen their listing disappear down into the depths of page...
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VRBO Bombs To One Star Rating

By Alan Egan When the #### hits the fan it tends to get spread around. A lot! I have just been having a look through consumeraffairs.com’s page for VRBO and things really don’t look good for the company right now. Vacation rental owners are spitting flames regarding the introduction of “traveller fees”, “best” match and more. So much so that the company has received only a one star rating (from 496...
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