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Homeaway Social Media Police Attacking Owners Facebook Pages

I came across this information on social media and have to say that I’m shocked at the level of control that Homeaway are trying to enforce on owners across so many fronts. I fully understand the need to suppress leakage on their own site regarding owners that encourage booking outside the HA system but when it comes to the Homeaway police poking around owners Facebook pages this really does cross...
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Sharples Leaves Homeaway

News just in… I read this online, People quit on Fridays and get fired on Mondays – particularly when it comes to publicly traded companies. The duration of the forward agreement also screams fired… Hello Owners and Property Managers. I wanted to reach out to you directly to let you know about some big news for both HomeAway and me personally. After 12 years at the helm at HomeAway, I...
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The Masked Manager | ARE YOU TRAPPED IN THE SPIDERS WEB?

   By The Masked Manager ARE YOU TRAPPED IN THE SPIDERS WEB? These last few weeks has shown the moves to increasingly monetise the rental world. The doors have almost shut as Best Match is introduced on HomeAway sites and guests are led down more disturbing booking paths. From reading this week’s newsletters and forums it’s clear that wherever you have your home, how many great reviews or celebrities have...
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Homeaway, I know You Read This , I need Your Help

Homeaway, I know You Read This , I need Your Help Dear Mr Sharples, or anyone else at Homeaway that is prepared to listen. Please help. An owner has asked if I could help her sort out a very serious problem regarding Best Match and she isn’t the only one experiencing this knock on effect caused by your software changes. As you will see, she has tried to sort this problem...
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Why Is Santa Monica Allowing Homeaway Etc To Break The Law?

I came across the story below, of a vacation rental operator being convicted of operating an illegal VR business in Santa Monica and got to wondering how this breaks down into the “them and us” of big vacation rental business and small vacation rental business. Mr Shatford, the VR operator in question, was operating four VR’s and was, quite rightly, prosecuted and convicted. My question to the Santa Monica task force...
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Homeaway “Service” Fee Starts In Europe

Homeaway “Service” Fee Starts In Europe Homeaway and it’s various companies will be introducing their so called “service” fee across Europe next month. Here’s how it will roll out… 1st week in June – Homeaway.co.uk and Ownersdirect 2nd week of June  – Abritel, Homelidays, Homeaway Austria 3rd week of June – Homelidays (Spain and Italy), Homeaway (Spain and Italy) 4th week of June – Homeaway (Portugal and Holland) 5th week...
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HomeAway joins UEFA EURO 2016(TM) as National Sponsor and Official Fans Accommodation Service

HomeAway joins UEFA EURO 2016(TM) as National Sponsor and Official Fans Accommodation Service HomeAway will serve as official fan accommodation service for the highly anticipated tournament AUSTIN, Texas, Jan. 8, 2016 (GLOBE NEWSWIRE) — via PRWEB – UEFA and HomeAway, Inc., the world leader in vacation rentals, are proud to announce that HomeAway® is joining UEFA EURO 2016’s commercial program as a national sponsor, and is serving as the official...
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Homeaway Introduce Cancellation Policy Changes

Homeaway – Structured cancellation policies Homeaway have announced upcoming changes to their cancellation policies. Once again they mimic Airbnb’s policies. Maybe they should change the company name to HAirbnb.com (short for “Hairbrained”). Anyway, here’s what they are implementing…  We’ve been improving our cancellation policies to make it easier for you to refund cancelled reservations. No more calculations to figure out how much you owe your guests—instead you can select from...
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Vacation Rental Marketing – Social Media – What’s The Point?

By Alan Egan   What’s the point of social media when it comes to vacation rentals? There are many ways of approaching a social media campaign. Some could be seen as right and some could be seen as wrong. You could look at it as black and white. Maybe it’s greyer than that. After all it is, or can be, a grey area. I was at the vacation rental managers...
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Owners and Managers Report Drop-off in HomeAway Bookings and Inquiries

Owners and Managers Report Drop-off in HomeAway Bookings and Inquiries “I have seen a 75% drop in page views over last year.” “I have a calendar that is WIDE OPEN. for the first time ever.” “Has anyone else experienced such a low rental season?” “My page views and inquiries are down 75% and 50% respectively over last year.” “There has been a considerable drop in inquiries since it started at...
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