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Laughable Best Match Video From HomeAway

Laughable Best Match Video From HomeAway In my opinion this sort of sums up Homeaway  – A badly made video – badly trying to be funny (why?) – A multi billion dollar company, a five dollar video (oh look, Bob’s in the photocopier room, that’s just hilarious). Anyway, this video is meant to explain best match to owners and managers. Bob walks us through the 7 points of best match...
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Sharples Leaves Homeaway

News just in… I read this online, People quit on Fridays and get fired on Mondays – particularly when it comes to publicly traded companies. The duration of the forward agreement also screams fired… Hello Owners and Property Managers. I wanted to reach out to you directly to let you know about some big news for both HomeAway and me personally. After 12 years at the helm at HomeAway, I...
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When the communicator met the customer

When the communicator met the customer I came across this great article by Gerry McGovern – Does it ring any bells with you? Communicator: We’re delighted to announce that our new updated, redesigned and relaunched service is even easier to use than it has ever been. Customer: But it’s not. Communicator: We value your feedback, but our new redesigned service has a whole range of new features, topped off by an...
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Expedia Exgreedia Brexpedia

Expedia Exgreedia Brexpedia I came across this “review” concerning Owners Direct on Trust Pilot and thought that I would share it here as it seems to sum up a lot of the feelings toward Expedia, Homeaway, VRBO, Stayz, etc. I should also mention that Owners Direct now has a 0.3 out of 10 rating on Trust Pilot (the actual wording is that the company have a Trust Score of 0.3 out of...
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