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Interesting article by Forrester's…
Trend 1 – CRM is ripe for fragmentation
Trend 2 – Companies will operationalize insights from connected devices
Trend 3 – Companies will leverage insights for relevant experiences
Trend 4 – SaaS CRM is here to stay.
http://www.computerworlduk.com/blogs/app-dev–programme-management/forresters-top-crm-trends-for-2015-3597249/
Posted by Alan Egan of bookingsplus4g.com
#CRM #vacationrentalmarketing #holidayrentalmarketing

Forrester’s Top CRM Trends For 2015 – Technology Blog and Community from IT Experts – ComputerworldUK.com